Refund Policy
Thank you for choosing our template.
We strive to ensure you’re completely satisfied with your purchase. Because our products are digital and immediately downloadable, refunds are available only under the conditions described below.
1. License Terms
When you purchase a template, you receive:
Both licenses include:
• A Framer remix link
• Free lifetime updates
• Email support related to the template
Important:
• Licenses are non-transferable
• Each license must match its intended use
• You may not resell, redistribute or sublicense templates as standalone products
2. When You Can Request a Refund
Refunds will be granted only if one of the following applies, and you request it within eight days of purchase:
Duplicate Purchase: You accidentally bought the same template twice
Unresolvable Technical Issue:
The template fails to function as described
You have provided evidence (screenshots, recordings, detailed descriptions) and our support team cannot resolve the issue
Approved refunds are issued to the original payment method.
3. Non-Refundable Circumstances
No refunds will be issued if you:
Change your mind or no longer need the template
Prefer another product
Encounter features fully disclosed in the product listing
Lack skills or software (for example, a Framer account) required to use the template
Report a technical issue without sufficient evidence
Misinterpret design details based on personal taste
Request a partial refund
4. Technical Requirements
Before buying, confirm you meet all requirements listed in the product description, including having a Framer account and any necessary subscription or feature access.
5. Policy Updates
We may revise this policy at any time. All changes will be published on this page. You are responsible for reviewing the refund policy periodically.
By purchasing a David Alex template, you agree to this refund policy. For questions or clarification, contact hello@davidalex.com.
